Shipping & Returns
UK Delivery Methods & Costs
Royal Mail 1st Class Delivery to the UK is free on ALL orders
For Personalised Products
Once you have placed your order, you will receive a digital proof design within a couple of hours (please allow longer for busy times). After you have accepted and approved your design, we will dispatch your order the next working day. Please refer to the FAQs for more details.
For Non-Personalised Products
All orders placed by midday will be dispatched the same working day
Delivery options are as follows:
- Royal Mail 1st Class Delivery: FREE (delivered 1 - 2 working days after dispatch, including Saturdays)
- Royal Mail Special Delivery by 1pm: £5.95 (delivered next weekday after dispatch - including Saturdays)
International Delivery Methods & Costs
We now ship to over 200 countries across the world - here's a list of some of the most common countries we shop to:
Austria Greece Poland Australia Belgium Hungary Portugal Canada
Bulgaria Ireland Romania Hong Kong Croatia Italy Russia New Zealand Cyprus Latvia Slovakia Singapore Czech Republic Liechtenstein Slovenia United States Denmark Lithuania Spain
Estonia Luxembourg Sweden Finland Malta Switzerland
France Netherlands Turkey Germany Norway
If you're hoping to order some items to a country not listed above, please email firstname.lastname@example.org with the full delivery address you intend to have this sent to, so that we can obtain a postage quote for you.
Delivery takes 5 - 8 working days for Europe and 7 - 10 working days for Rest of World - shipping costs are as follows:
- There is an extra charge of £5.95 for all international deliveries, the service we use is Royal Mail International Standard Delivery
Returns & Cancellations
If you're not happy with your order let us know and we will happily offer refunds or reprints if the items you receive are faulty or damaged - please email email@example.com with photos if applicable, to help us work out a resolution for you as quickly as possible. We will not be able to issue a refund you if the Product(s) are in a good condition but the content is wrong due to a mistake made when ordering.
If you have a question about our Returns Policy,
please email: firstname.lastname@example.org and
we'll get back to you as quickly as possible.